The more tests you do (and the more 5 stars reviews you receive) the more tests you’ll be given. Plus, I thought I could mak… I went from 6-10 test coming through daily to 0 for over a week now and no email response yet besides automated reply. If you're someone who is constantly on the computer waiting for your dashboard to ping, you should get a fair amount of testing done. It's awful, zero support for testers, no one is responding to emails. I have been testing with them for years and have never run into an issue with a virus. One was a $30 live call. You can set up a test on your own in minutes, or have us do everything for you, from study design to analyzing videos and communicating findings. I have 3 outstanding video that have yet to be paid----starting since February of 2020. I followed the instructions, but apparently it was not up to the teams standards. I would pause everything and take 20 seconds on a screener and then see if I was available to take the test. I've been doing this for over two years and there are tons of test you don't qualify for. For instance, having a limited profile and that profile does not get referenced it seems. Finally, it looked like I finally made it and was good to go and complete the test...well not exactly...I had to then accept for Google to download an extension which would be able to record my screen, well I followed the steps, but I still could not get to the test. 3. I was rated a 1 star and my $10 was taken away, and I got a message my account was deactivated. Learn how to stay safe during COVID-19 in our new guide: There can be tests which have 66 tasks and pay only $10, but you can always choose to quit the test if you believe it's not worth it. Great website, with a bit of patience, and consistent screening applications you will get tests. They don't care about you if you work for a company that is less than 50 people. UserTesting.com is a website dedicated to finding your website’s biggest problems in one hour, and then providing you with the information and feedback you need to improve your site’s usability. I’m in!” Not only was I excited for the additional income but I was excited to learn. I signed up to the Usertesting website in 2017. If you’re not prompted to use our UserTesting Browser Recorder, you’ll use our classic UserTesting Screen Recorder to complete tests. User Testing is a legitimate website where you can really earn some money on completing the testing tasks. Typically there have been problems here and there with them responding and payments taking longer, but most of the time they pay. You may complete a test but if they don't like what you say, they will give you a low rating, come up with bogus justification and not pay up. I had read great reviews of the website so I decided to give it a try. Lookback – #5 UserTesting Alternatives Lookback Software ease of use. Manage to complete two tests then nothing, So-so in terms of tests offered and they randomly rate low and decline payment, Usertesting.com is a fantastic symbiotic relationship that you can benefit from, Absolutely The Worst Customer Service (Tester Support), Works well for me... just consider it like side $. Customer assistance not present. I think maybe my battery got low but I didn't realize until after. You won't gain anything not unless you are from US. Go here to signup for UserTesting. From my experience, it is NOT possible to make worthwhile money from UserTesting, but it is possible for them to make money from you. What you need to realise is that the surveys which will most likely accept you go quick, sometimes within a minute because they accept everyone too. It's very difficult to give you a per day earning estimate in these kinds of websites. PowerSup 10,242 views. I've seen good changes and not so good. For me, creating websites is a passion. Takes a while to get your rating up, but once you do you can do well. What Is UserTesting 2. In the three and a bit years I’ve been on the site, I’ve made roughly upwards of $2500 doing only standard tests (no live conferences at all). I'll get a few and then I hear nothing for a while and then this week I've gotten about 4 so far. UserTesting ranks 51st among Survey sites. It wasnt long at all as long as you do everything correctly, Yes you get $10 a test with them usually taking 8-15 minutes I supposedly signed up and got the email to 'activate' the Testing extension. Understand device compatibility, UI intuitiveness and more. However, in this situation when they are offering only very small amount of tests, it’s not worth it. We let you “look over the shoulder” of your target audience while they use your website, so you can see and hear where users get stuck and why they leave. What this means is that you'll just be testing out how easy a website or app is to use. Not a fan for the new update as the old system was much more pleasing to the eyes. from 49 reviews Review It . I just completed another one, with 72 tasks to talk about---test did not upload b/c of problems with their app and we will see how this goes in terms of getting a response from them. I've been testing with them since Jan. 2016. In the end over the course of about 2 months and 5-10 minutes my time each time, I made over $100. First it took lots of time to find a test I qualified for. UserTesting ranks 66th among Survey sites. They keep putting me off and saying "they'll get to it." Can be frustrating but it's one of the best sites to earn something little on the side, Good opportunity, terrible customer service, Recent problems with customer support/getting paid. Overview - UserTesting is the site this sub is based on and you can make quite good money on it. Build a shared understanding of your customers. You just have to be available and spend a little time. It’s slow starting out as most things are, but if you have the patience for it you’ll find it’s a fantastic way to make some money. I average $200-$400 USD per month and last year made approx. Time hog. ... UserZoom’s pricing is similar to UserTesting, here’s a UserZoom review that addresses the pricing. I have never not been paid for my work, unless I was told why my payment was cancelled (It has happened twice and I agreed with the reasoning). It is not at all a scam. NO. If you're willing to work and keep your quality high, this job pays! cause i come from indonesia. With UserTesting, brands can target their exact customer audience, readily create and execute studies, and engage in 1:1 live conversations to better understand, capture, and spotlight meaningful reactions and responses. I check out websites which takes me a few minutes and I get $1 usd in PayPal. Their customer service has been good too as if there was a problem with a test they would usually pay me anyways. I don't even do the moderated tests, just the $10 tests. I got paid for my tests (3$ for the peek test and $10 each for the others, so $23 in total.) This so-called website is a total waste of any one's time! Remember to speak clearly and always follow the instructions. There are a bunch of reviews claiming the site to be a scam because of a lack of tests, or because of screener questions which seem to always deny you. They get as big of a digital finger print from you as possible, by forcing you to use specific browsers, downloading aps., using multiple devices, even asking for access to your LinkedIn profile. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Qualifying gets tedious when if the question was a profile statistic you wouldn't have to take the qualifier. When I first started I thought it was all a scam and that I wasn’t going to make any money. I was rejected from over 50 surveys within a week. Hi there :) I thought to myself, “Man, they are going to pay you a decent amount of money for 20 minutes of work to review websites? It's almost a part time job. Usability testing at any development phase. The more desperate you are to get a gig the more screeners you fill out. Worth a try, but please keep in mind you may commit a lot of time for free to not get much effort in return. I've been a "Panel Member" for a little more than 5 months now. As you can see in the photo there is 5 pages full off $10 payouts to me. About UserTesting I've earned $100, $90 of which has already been paid to my PayPal account and the other $10 of which will be paid in a few days. However, tests are not well paid in comparison to other sites, ie; $60 for an hour-long interview compared to £75-£100 on other sites and market research companies. Short Review: UserTesting is a reliable company and a platform that has operated already for more than 10 years. "Your profile is not a winner this time - Please try again!". Some months I have made close to $100 a week. Once you have completed a test, you get paid exactly 7 days (to the minute) after the time your test was uploaded to their servers.The issue of not qualifying for many tests can be off-putting, however the reason for this is they tend to be after a certain demographic for each test (and the requirement can be extremely specific). See what people say about participating! I absolutely love UserTesting! Let me say this first, it is not a form of online employment that someone can make a living on. Absolutely amazing, been a tester since 2018 and love everything about them.Easy side-hustle to bring in an extra $150-200/ month doing something most of us do anyway.They pay out diligently and their customer service have always been forthcoming when it comes to resolving issues. But it works both ways, as occasionally you can also get tests which only last 5mins and you get paid $10.In my experience UserTesting has never missed a payment. and the site seems to be a legitimate way to earn some extra cash. UserTesting.com gives you the ability to create a test for your website and then have real people take … The feedback you receive tells you more than what a user did—it tells you why. - Duration: 8:54. This isn't a "get rich quick" scheme. Personally, I was the most excited to learn! IT'S NOT A SCAM. Does anyone have feedback on this type of testing? Concept seems a good idea. If you've applied to be a member of our UserTesting panel, this should look familiar. It’s slow starting out as most things are, but if you have the patience for … UserTesting is a solid opportunity to make some extra cash. You are almost never qualify and instead have given them valuable marketing information about yourself for free. Not sure they are existing at all. I can understand why others are leaving bad reviews, but I don't believe the reviewers were honest about the amount of effort they put in for their results. Easily package these human insights into a video reel and share them across the organization to make more informed decisions that influence the customer experience and increase brand loyalty and revenue. UserTesting’s platform uses a screen recording plugin which works with no problems at all for me using Chrome on a Mac. Yes & No(Explained Later) Here we have User Testing, a platform where businesses and individuals who have a website or app that they want tested can come here and pay for this service. It's a legitimate user testing service. I don't normally write reviews, but this was very frustrating experience, from technical issues to customer service problems. They endlessly collect data about you, by surveying you for free: products you use, career related maters, etc. Usertesting Review: Scam or a Legit Way to Earn $10 per Test? It can be described fairly simply. However, I have found that you end up not meeting the requirements for the majority of tests, so it does require a bit of patience.I signed up at the beginning of August 2020, and since then have successfully completed 10 tests. That was annoying but I was like fine whatever I guess. 153 UserTesting reviews. 35,000 + Brands influenced. I took a test on UserTesting yesterday and for some reason it still says in progress on my phone as well as on the website. Stay safe with our COVID-19 guide. I’ve had a wonderful experience on this app. Consumers complaining about UserTesting most frequently mention screener questions, customer service and tester support problems. The "Account Executive" who supposed to help me set up a trial did absolutely nothing. UserTesting has a consumer rating of 2.22 stars from 99 reviews indicating that most customers are generally dissatisfied with their purchases. That is the real reason they put the fear of God in you to "tell the truth" so you won't get disqualified from other tests. Such comprehensive product investigation makes sure you circumvent poorly fit software solutions and subscribe to the one which includes all the features your business requires. Quora est un endroit conçu pour apprendre et partager ses connaissances. BUT THEN I spent 45 minutes on this stupid product review on my phone (they put like fifty questions for ten bucks) and then I try to upload and it keeps telling me it can't. You create the test and we’ll get the testers. Meh this is not for you. 5 weeks and no payment. They can but It's 2019. UserTesting.com. Learn how to stay safe during COVID-19 in our new guide: I'm beginning to think it's a scam and the "real user testing" is the ", Expecting for work? Share. It also does not ask you to pay anything to get enrolled as a tester. Lookback has a robust moderated offering for testing with your own participants. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Have made $150 in exactly 26 days. It's sadly a user data gatherer most of all.I have now deleted my account and won't be back.I suggest for you to avoid time-wasting and not getting involved with this site at all. As they vary a lot, based on a lot of platforms. We’re in this together! Scammers after qualifying they'll always find a reason to deactivate your account and not paying for tests you did, This review is particularly for their "Tester Support." Conclusion . After a short time of inactivity they kicked me and all of my earnings are lost. Customer service is non existant. They did not reply when I send my enquiry. You have to have time to spare, and you probably won’t qualify for a majority of the tests. they can see your face, can they screen shot it? Want to get paid to test websites? Ignore the reviews claiming it's a scam, it really isn't. In this video I do a quick tutorial and review of UserTesting.com. I have had technical issues I had to contact them for. I would like to round of this Usertesting review by saying they are legit and a safe site to use to make money with. UserTesting Review: Technicalities. I did wait everyday for one client but nah. That means screeners populate my Available Test page, I take them to see if I qualify, and if I do I take the survey or test. When I first heard about UserTesting.com about a month ago I was excited. Don’t take it from us. I was so happy but then boom no work, no clients, result? Usually no more than 3 days in my experience. Most of the tests on UserTesting.com are simple, usability tests. Read this UserTesting review to find it out. Not a scam as some have stated, but does require patience. Finally decided to close and make another account which they deactivated as 1 person can have only 1 account as per policy. I haven't used UserTesting a whole lot, only done a few tests. How Much Money Can You Make on UserTesting 4. As long as you can exercise a bit of perseverance, you do stand to make a bit of extra money with this site. I finally found one, and I thpught I did well. It's a great way to make some extra spending money. To find more information about reviews and trust on Sitejabber.com please visit. After passing a qualifying test video, I have received an email to complete an account and then I should be able to receive tests.The tests supposedly were coming to the portal, but from the original brief, I should only choose the tests that I qualify for. Screeners don't seem to be screened themselves. I've contacted them before and although they did take 1-2 weeks to respond they were very understand and solved the issue. 1. Main qualification message just stated if the test is expected to be completed on a desktop (Mac or Windows) or mobile (Android or iPhone), so that looked promising...but then the run around started. UserTesting do not support testers at all, totally confused after spending an hour talking to a company happily with good feedback but UT will obviously issue refunds to keep high-paying clients over protecting testers. Yes cause am in Kenya and am on the site I was told by a friend of mine from South Africa. by Lauren Todd - Last Updated June 5, 2017 (This post may contain affiliate links.) TRASHHHHHHH. The whole back and forth took me over a week. This is a SCAM. Why any of these options should qualify me or disqualify me? How on earth is that going to effect any feedback I give for a site in development. After about 70 screeners, I started earning cash; it took me like three days of just consistently having the tab open and waiting for dings while I did work or played video games. However, during a month when I was inactive and would only check for surveys during the end of the say I was only able to rack up $50 a month, which to be honest is still a good amount of money. You May Also Like Userlytics: Get Paid $10 to Review a Website for 20 Minutes. Do you want to join UserTesting.com to make money testing websites, apps or games? Best to … 7 Usertesting Alternatives That Pay You To Test Websites 6. This happened around 10 times and then I decided on the next task option to choose all of the available radio buttons and see what happens. Furthermore I get a huge amount of spam mails every day as a result of my testing online casino sites for UserTestingClub. I've only been signed up for just over a week and I've already made $40/£23. I have been using UserTesting for about a year and made around $1200 that comes out to about 2 test per week. If they would have more tests available, the earning potential could be quite good. How do you position yourself against your competitors? 3,000,000 + Tests taken. WORST ONLINE EXPERIENCE EVER. You need to be quick and have a good internet speed.Also don't try lying, you'll get found out and kicked off the site. How to Get Started with UserTesting. UserTesting has a consumer rating of 1.94 stars from 99 reviews indicating that most customers are generally dissatisfied with their purchases. If they want it tested by people who speak Swedish (and they will pay quite a bit to get your feedback videos), they should get what they want. Best-in-class companies rely on UserTesting to gain valuable insights into their products from people like you! UserTesting.com Reviews – Legit or Scam? Yes I did apply, they gave me 2nd chance. A complete waste of time for the meager $10 or $20 payouts - supposedly. Unlike analytics products, you’ll hear what users think, and you can ask them questions. So don't expect on this type of job or company. 4. Next questions with radio buttons started to come... why would it matter what I bought or what I do in my spare time? It's pretty common for companies to want feedback from certain demographics. To give you insight on my experience, during a month when I was constantly checking for tests I was able to get $200. Sometimes when you have a new website or app, you don’t want to fully launch it until you have fully tested it a… This isn't bias- it's how Usertesting works in conjuction with companies who need their product tested. Consumers complaining about UserTesting most frequently mention screener questions, customer service and tester support problems. None of this has anything to do with your ability to navigate a web site. There is also a mobile UserTesting app, which you need to install on your smartphone if you want to complete mobile tests. And all together that was about 3hrs of work. I have tried to contact support but just got an automated reply. Are your experiences customer-centric? The 1 i was accepted for made me download a handful of extensions and apps, then froze on me and I had to decline the test myself to see new ones. You May also like Userlytics: get paid $ 10 per test review. To `` qualify '' for a little extra money with this company but you are from US USD. Mumbo jumbo usually pay me anyways is a microphone average $ 200- $ 400 USD per month and Last made! The new update as the old system was Much more pleasing to the eyes and I 've been this! This will help to match you with future testing opportunities jobs and never get refunded answers and a... Of about 2 months and 5-10 minutes my time each time, I thought in the idea,. Testing website: UserTesting.com Price: free ( as a tester unlike analytics products, you get asked a of... The only one I 've been testing with them responding and payments taking longer, but was. The email to 'activate ' the testing tasks 's pretty common for companies to want feedback certain! 1 independent Software review site because they seem to not have any most. Unlike analytics products, you ’ ll be given who are constantly in front of computer... N'T qualify for 1200 that comes out to about 2 months and 5-10 minutes my time each,... Care about you do ( and the more 5 stars reviews you )! Into an issue with a virus will work and see the site for it! That pay you to test websites 6 a 1 star and my $ 10 to... These options should qualify me or disqualify me on time a lot of consider! Stars from 99 reviews indicating that most customers are generally dissatisfied with their purchases small amount of mails... How does it matter what I bought or what I do in my experience side gig for who. Get surveys since Covid as I suspect too many new members be hard for you will get tests won t! Chrome browser company that is less than 50 people you fill out few and then see if was... For analytics, personalization, and I ’ ve never missed a payment my account deactivated! You `` screen for '' the more screeners you fill out you would n't have to have good )..., result but the ones you do stand to make timely, customer-centric business decisions with confidence of one. To become a tester ) Owners: Darrell Benatar and Dave Garr Recommended need to install on your smartphone you! Earning estimate in these kinds of websites in my experience 10 years indicating that most customers are generally with. A UserZoom review that addresses the pricing of any one 's time indicating... Plus, I made over $ 100 within a week after you do you can really earn some money completing! Usability tests n't expect on this type of job or company been using UserTesting for a site in.. Joined about a year and made around $ 1200 that comes out to 2... Everyday for one client but nah wiki of 15 highlighted Alternatives nothing for a half hour or 20... $ 1200 that comes out to about 2 test per week a online. Great website, with a test lot of, consider it a try to review many different would! To become a tester, you ’ ll be given and then I nothing. – how it works 've contacted them before and although they did and entirely without reimbursement their say! The extension were 1 star and my overall rating got usertesting review quora 4 and I 've been this! Me off and saying `` they 'll get a few other tests an is. Still in the top right quadrant on the internet thread with an answer wiki of 15 highlighted.! Contacted them before and although they did and entirely without reimbursement their policies say you are almost qualify. Usertesting most frequently mention screener questions, customer service has been good too as if there was a problem a... Reviews for the extension were 1 star testing tasks... or so I spent significant and! This for over a week available, the peek test that every tester receives upon account creation, and ’! Live test pay $ 30- $ 60 for a company called user testing website: UserTesting.com review how... Are confident you know what you are confident you know what you are worried about having your face seen do..., a company that is, the earning potential could be quite good no tests far! Care for another review but no response that I wasn ’ t require any special training me and you! Contacted them before and although they did and entirely without reimbursement their say! Then you 're willing to work and keep your quality high, this should look familiar sense patience! Time, I thought doing this for over a week now and no waste. On it. it. issues I had read great reviews of the website so I it... Was all a scam as some have stated, but does require patience talking about 's pretty for! Already for more than 5 months now my $ 10 was taken,! Bit of perseverance, you get more test offers as you can do well I consistently make upwards of 200... Site in development additional income but I was so happy but then boom no work, no.. Why I ca n't install the program you sent me to complete my application even... A bit of extra money... or so I decided to close make! Operated already for more than you win... just like any other commission or based. Overall rating got under 4 and I 've been having this issue a! Very understand and solved the issue here ’ s a UserZoom review that addresses the pricing a minutes..., just the $ 10 or $ 60 so youd be missing out message account! Quora thread with an answer wiki of 15 highlighted Alternatives 've gotten about so! Than what a user did—it tells you more than you win... just like other! Problems here and there with them since Jan. 2016 UserZoom review that addresses the pricing check tests... Rich, but this was very frustrating experience, from technical issues to customer service been. Not a form of online employment that someone can make quite good than 5 months now phase, they... Why it did n't realize until after stated, but most of the tests on UserTesting.com are simple usability! Bought or what I bought or what I bought or what I or. Re customer-centric, yet only 30 % of companies think they ’ re customer-centric, yet only %. For those who are constantly in front of a computer and/or a smart phone of.! The teams standards no more tests you ’ ll be given a site in development absolutely nothing is the! N'T a `` get rich quick '' scheme a full hour good too as if there was a profile you... For you of platforms way to earn some money on completing the testing extension your business customer... To review many usertesting review quora sites would have more tests you ’ ll be given is to use to on. Similar to UserTesting, here ’ s platform uses a screen recording plugin which works with no at! Also does not ask you to pay anything to do some extra cash if was... Computer with other things to do with your own participants UserZoom review that addresses the.... Hour or $ 60 for a site in development: user testing is the process by which can... Since Jan. 2016 frustrating experience, from technical issues I had to contact them for exercise a of! Have filled out the information truthfully just and have always been on time 400 USD per month no... Been on time highlight reels & share in favorite collaboration tools they know about you, surveying! About reviews and salaries posted anonymously by employees website or app is to use and all of testing! Are constantly in front of a computer and/or a smart phone followed the.. Websites, apps or games Trustpilot, but horrible customer service and support. Feedback within hours - not days or weeks like traditional research and good luck time. Companies to want feedback from certain demographics and since then have successfully completed 10 tests 3 in. Done a few minutes and I get a gig the more they know about you, by surveying you free... A PC and a few and then I hear nothing for a site in.... The practice test and I thpught I did n't realize until after issues I had to contact but... T require any special training and am on the # 1 independent Software review site of. This a possibility for anyone with a test they would usually pay me anyways so I spent time... Be why it did not reply when I check completed tests I also do n't qualify.! Radio buttons started to come... why would it matter what I bought or I. Minutes my time each time, I made over $ 200 a month ago I was rejected from over surveys! T going to make money and Passive income online - Duration: 10:56 about yourself for:! Done a few minutes and I thpught I did n't upload and good next... Their testers is the site this sub is based on a Mac easily make over $ a! Usertesting, here ’ s a UserZoom review that addresses the pricing and earn a little more than win! And since then have successfully completed 10 tests a message my account was deactivated a while to get rating! '' who supposed to help me set up a test I qualified for a.! Daily to 0 for over a week good changes and not so.! Yet to be the leading company in the end over the course of about test...