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Practice makes perfect, and so take the time to actively practice these communications skills for workplace success: active listening, clarity and conciseness, confidence, empathy, friendliness, open-mindedness, giving and soliciting feedback, confidence, respectfulness, and non-verbal (body language, tone of voice, eye contact) communication. Title: Communication Skills In Pharmacy Practice 6th Edition Author: media.ctsnet.org-Leah Blau-2020-09-08-21-46-07 Subject: Communication Skills In Pharmacy Practice 6th Edition Employing effective oral communication skills is one of the major concerns of accurate and healthier interactions in various health environments. 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